Payment info / returns

3D-Photo Crystal, 3D-Photo Crystal, 3D Laser Crystals
  • We always want you to be happy with our beautiful gifts, however, as they are personalized gifts, we can only accept returns due to faulty crystal or workmanship, thereafter we will immediately issue a replacement or issue a refund.
  • In the unlikely event of an item going missing in the post, we will post a replacement as soon as we confirm with the carrier that this is the case.
  • If you do not have a Paypal account we also offer payment via WorldPay, whereby you can pay with any debit/credit card
  • If you require items shipped to a different address other than your registered Paypal or payment card address, please email us beforehand, this is to protect both seller and buyer against online fraud and in accordance with Paypal terms.

Your security is important to us.

3D Crystal Shop will never take any of your card details over the phone. You will be directed at checkout to Paypal or WorldPay. If you have difficulty in paying through our site, please let us know, either by email, or via the contact us tab on the site.